Terms and Condition

Introduction.

Welcome to Sokloz Limited. These Terms and Conditions govern your use of our website (https://www.sokloz.com), including our travel agency, procurement, and logistics services. By accessing or using our Website and services, you agree to comply with these Terms and Conditions. 2. Services Offered We provide the following services: Travel Agency Services – Work permit, Visa assistance, flight bookings, hotel reservations, and study abroad consultation. Procurement Services – Sourcing and purchasing products on behalf of clients. Logistics Services – Shipping, cargo handling, and package tracking. 3. Payment and Transactions We accept payments through Flutterwave and other approved payment gateways. All transactions on our Website are secure and encrypted. By making a payment, you agree to our pricing, refund, and cancellation policies. We are not responsible for any technical issues or transaction failures caused by third-party payment providers. 4. Order and Tracking Customers can track their service requests or orders through their account dashboard. We provide periodic updates on the progress of services. Estimated processing times are subject to change based on unforeseen circumstances. 5. Refund and Cancellation Policy Refunds are subject to the terms of the specific service purchased. Cancellations must be made within the allowed period for each service. Refunds, if applicable, will be processed within the time stated in the contract and may be subject to transaction fees. 6. User Responsibilities Users must provide accurate information when making payments or service requests. Fraudulent transactions or misrepresentation may lead to account suspension or legal action. Users must comply with all applicable laws and regulations. 7. Liability and Disclaimers We strive to provide reliable services, but we do not guarantee uninterrupted or error-free service. We are not responsible for delays, losses, or damages caused by third-party vendors, suppliers, or logistics partners. We shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services. 8. Privacy Policy Your personal and payment information is protected according to our Privacy Policy. We do not store or share sensitive financial details without user consent. 9. Modification of Terms We reserve the right to update or modify these Terms and Conditions at any time. Continued use of our Website after changes take effect constitutes acceptance of the new Terms. 10. Contact Information For any questions or concerns regarding these Terms and Conditions, please contact us: Email: soklozlimited@gmail.com Phone: +2348163477456 +2349127579208 Address: ENUGU OFFICE 1 Peter Street Opposite Hariz Fuel Station, NOWAS Trans Ekulu Enugu, Enugu State LAGOS OFFICE Divine Grace shopping plaza, 9 Mojisola Oladimeji close, Jakande Gate, Isolo, Lagos state. By using our Website and services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.